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‍Impressive results show fewer tickets, less time managing tickets, and faster ticket resolution for service providers using Ģ��TV EDR

‍COLUMBIA, MD - 09/10, 2024 - , a leading business intelligence platform designed for MSPs, has announced the results of 15 months of time entries to identify the operational improvements MSPs can attain using Ģ��TV. The impressive results prove that Ģ��TV helps MSPs manage endpoints more efficiently, saving them time and money while protecting vulnerable small and mid-sized enterprises.

‍MSPCFO Stats: Why MSPs Choose Ģ��TV 

The research reveals what Ģ��TV MSPs know: Ģ��TV can help uncover significant operational savings by reducing the time (minutes per ticket) spent managing and resolving tickets. 

In a practical example, MSPCFO reports that for an MSP managing 3,000 endpoints, time spent per endpoint without Ģ��TV averaged 22.27 minutes. With Ģ��TV, this time dropped to 9.89 minutes.

‍Time = Money = Resources

This research helps quantify how Ģ��TV solutions can empower MSPs to draw a direct line in maximizing time,  money, and resources. Optimizations observed¹ in the MSPCFO data include:

• Ģ��TV arms MSPs with what they need to manage their endpoints more efficiently, with nearly 32% less time spent per security ticket. 
• MSPs that chose Ģ��TV experienced approximately 35% fewer security tickets overall.
• Compounding the reduced service time with fewer tickets enables MSPs using Ģ��TV to achieve 56% less overall service time on security tickets .

From saving time and effort to allocating resources to more critical projects, this new analysis from MSPCFO is clear: Ģ��TV consistently displays significant, evidence-based value and disrupts the industry in its mission to break down the barriers to enterprise-grade security.

‍Additional Resources

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